Smith CoveSmith Cove

Airport

The airport on Grand Cayman is located 1¼ miles (2km) east of the center of the capital, George Town.

ATMs

ATM machines are available throughout the island and may be found at banks, supermarkets and service stations. Fees will vary and you may want to check with your credit card company and the local bank that owns the machine to ask about their charges.

Banking

Unless you're Canadian, you probably won't see any familiar banks as there are no US retail banks represented. Retail banks include:

Typical bank hours are Monday to Thursday 9:00am - 4:00pm and on Friday 9:00am - 4:30pm. Some banks offer extended closing hours (up to 6:00pm) through the week at select branch locations. Cayman National Bank has limited Saturday banking services at some of its locations.

Bugs/Mosquitoes/Sand flies

If you are visiting during the rainy season which runs from May thru November it is advisable to bring some kind of bug spray or a skin lotion containing an insect repellant such as DEET. Mosquitoes are the more prevalent pest and usually feed at dusk and dawn. Visitors are more likely to be "bitten" at sun-down and should consider staying indoors during that first hour or two after the sun has set, especially if they have sensitive skin or an allergy to insect bites. Seemingly microscopic flying bugs known as sand flies come out at sunset and seem particularly drawn to the scalp. They are able to penetrate patio screens and you might consider using the time immediately after sunset to dine inside in order to avoid them. The same repellant used for mosquitoes will also be effective against sand flies. A lot more information on mosquitoes can be found here.

Courtesy Buses/Hotel Shuttles

Hotels and condos are not allowed to operate a pickup service for their guests from the airport. However, some hotels and condos will reimburse you for the cost of your taxi fare.

Credit Cards

The major credit cards (Visa, MasterCard and American Express) are accepted at most local tourist related businesses, as well as at most others, including restaurants, supermarkets, service stations, etc. You may be asked to show a picture ID when using your credit card.

Crime and Safety

You may have been told that the Cayman Islands are virtually crime free but unfortunately that is not the case. We have our share of crime in all categories and you should not assume any different. Secure your valuables at all times. Never leave valuables visible in your rental car, even if the doors are locked. If visiting the beach, don't leave your valuables in plain sight. Also, don't assume that someone else is going to watch them for you while you're having a swim. Don't go to sleep with your windows or doors open or unlocked, especially if your room is on the ground floor. Avoid walking alone after 11:00pm and don't accept rides from strangers. Be safe by being smart!

Currency

The Cayman Islands has its own currency, the Cayman Islands dollar. However, US currency is accepted everywhere and there is no need to exchange your US cash for Cayman dollars. At the local exchange rate, which does not fluctuate, US$100 is worth $80 in Cayman currency. Please note that when you make purchases using US dollars (cash), most retailers will give you back change in Cayman dollars.

Departure Tax

Effective January 1st, 2013 the international departure tax for visitors traveling by air is US$37.50 and this tax should already be included in the price of your ticket. Children under the age of 12 are exempt.

Dialysis

The Dialysis Unit at the government-run hospital in George Town serves locals and visitors, including cruise ship passengers. It is open Monday to Saturday and accommodates up to ten (10) dialysis patients at a time. To book dialysis treatment while visiting, please contact the dialysis unit at (345) 244-2624 or (345) 244-2769.

Drinking Age

The legal age for consuming alcoholic beverages in the Cayman Islands is 18 years. Please don't drive a vehicle after consuming alcoholic beverages as it is considered to be a serious offense whether committed by locals or visitors.

Drinking Water

The water supplied to most guest accommodations is completely safe to drink, right out of the tap. Our piped water is produced by reverse osmosis, with the water coming from the sea.

Driving

We drive on the left and you'll need a visitor's permit to drive here. Click on the car rental link at the top of this page for more detailed information. Seat belts are required by law for those seated in the front of a vehicle and children should be protected by appropriate car seats or booster seats.

Drugs

There is zero tolerance for the use of controlled drugs in the Cayman Islands. This of course includes crack/cocaine, heroin, marijuana, methamphetamine, etc. Utensils (such as a crack pipe) used in the consumption of controlled drugs are also illegal.

Electricity

The Cayman Islands operates on 120 volts at 60 cycles, the same as in the US. All electrical items from the US such as laptops, hairdryers, cell phone chargers, etc., will work in the Cayman Islands. The wall outlets are the same configuration as in the US, so no special adapters are needed.

Emergencies

You should call 911 for all emergencies. The number for non-emergency calls to the police is: 949-4222.

Firearms/Guns/Ammo

Possession of an unlicensed firearm or ammunition is a serious offence in the Cayman Islands. It usually attracts long prison sentences and large fines. If you have ever travelled with guns and/or ammo in your luggage, check to make sure that it was all removed before travelling to the Cayman Islands.

Gas/Filling Up

Gas prices will seem very high to our US visitors, but not so to our UK and European visitors. The local pumps dispense gasoline and diesel in Imperial gallons which is the equivalent of 1.2 US gallons. The current price (October 2014) is approximately US$5.60 per US gallon equivalent. The higher price is the result of shipping costs and government import duty/tax.

Gay and Lesbian Visitors

The Cayman Islands welcomes all visitors regardless of their sexual orientation/preference. Gay and lesbian couples should expect to enjoy their vacation free from discrimination.

Gratuities & Tipping

Most restaurants will automatically add a 15% service charge to your bill but some smaller establishments may leave it to your discretion. In many instances a space will be left on the bill for you to add a tip, in addition to the standard gratuity. However, you should not feel pressured to go beyond the 15% service charge. If your server has provided you with exceptional service, you may, completely at your discretion, opt to give them a separate tip.

Grocery Stores

There are several large grocery stores where you are likely to find most of the items that you would purchase in the US. There are also many specialty items from the UK and Asian countries. Most grocery stores open from 7:00am until 11:00pm and are usually closed on Sundays but will open on most public holidays. There are 3 major grocery stores along the Seven Mile Beach corridor, one at each end and one in the middle.

Internet Access

Most rental accommodations provide free high-speed wired and/or wireless internet service to their guests. With the recent introduction of fibre optic service, speeds up to 104Mbps (megabits per second) are possible in some locations. A few locations do charge for internet access so you should check before making your reservation is this is an important consideration for you.

Language

English is the official language of the Cayman Islands although you will probably hear it spoken in unfamiliar accents by locals. And, on such a small island, a surprising variety of dialects exist. For example, a person from West Bay may speak with a distinctly different accent than someone from East End. A common twist of letters is the use of the letter "W" in place of the letter "V" when speaking. "Very" becomes "Wery" and "Vehicle" becomes "Wehicle", etc. Listen closely and you'll probably understand what they're saying.

Metal Detectors

You may use metal detectors on beaches in the Cayman Islands although you should expect to find mostly modern coins and soda can tabs.

Nude Beaches

There are no nude or topless beaches in the Cayman Islands. While you may occasionally see a female suntanning topless, this is not allowed by law and is generally discouraged.

Parking

Hotels and condos do not charge guests for on-site parking while staying at their properties. However, some properties may include parking charges as part of a daily resort fee. Some condo developments have parking below the main building with elevator access to the rooms. There is limited public parking in downtown George Town, especially on days when cruise ships are in port. While wheel clamping is illegal in the Cayman Islands, you'd be well advised to respect private parking lots and spaces or you might return to find your car blocked in.

Pets

Dogs and cats must be at least ten (10) months old to be allowed entry into the Cayman Islands. An Import Permit application for dogs and cats must be completed and submitted with an official health certificate of the pet(s), a rabies laboratory titre report and the processing fee for the import permit. Please visit this link for more information. Please note that some properties will charge fee for your pet to stay on the property with you. Ask when making your reservation.

Phone Calls/Roaming

Be sure to check with your cell service provider to understand your roaming charges. Some rental accommodations will have Vonage or a similar service at no additional charge. It might however be a good idea to get a MagicJack to bring with you. Most rental accommodations won't charge you for local calls, with hotels and guest homes being the possible exception. The area code for the Cayman Islands is 345, and we have the same numbering system as the US, Canada and the rest of the Caribbean.

Pre-Booked Tours

All of the cruise ship companies will encourage you to pre-book your snorkel trip or island tour/excursion ahead of your arrival. Please be aware that you will probably get a better deal if you do some research ahead of time and book it yourself. The cruise lines keep the majority of the cost of the excursion and pay the tour operator a portion, usually less than 50%. Similarly, stores recommended by cruise lines are simply those that pay a hefty marketing fee to the cruise line to promote them and their product is usually no better than those sold at stores that are not recommended and that do not pay the marketing fee.

Public Holidays

The Cayman Islands usually have 10-12 days per year that are designated as public holidays and they include:

  • Christmas Day (Grocery stores are always closed)
  • Boxing Day (Some grocery stores may open)
  • New Year's Day (Grocery stores are always closed)
  • Good Friday (Grocery stores are always closed)
  • Easter Monday (Grocery stores are usually open)

Here is a list of the 11 public holidays for 2014:

Wednesday, January 1st New Year’s Day
Monday, January 27th National Heroes' Day
Wednesday, March 5th Ash Wednesday
Friday, April 18th Good Friday
Monday, April 21st Easter Monday
Monday, May 19th Discovery Day
Monday, June 16th Queen's Birthday (Actually born April 26, 1926)
Monday, July 7th Constitution Day
Monday, November 10th Remembrance Day
Thursday, December 25th Christmas Day
Friday, December 26th Boxing Day

If Christmas Day, Boxing Day or New Year's Day falls on a Saturday or Sunday, then the next regular weekday is designated as a public holiday. If Christmas Day falls on a Saturday, then the following Monday and Tuesday are public holidays, resulting in a 4-day break. In such a case, grocery stores usually open on the Monday and Tuesday with limited hours. Retail banks are always closed on public holidays.

Resort Fees

Some properties charge resort fees which are fees of up to US$50.00 per day covering internet access, parking, beach towels, etc. Ask when making your reservation. Some hotels also offer day-only room rates for the convenience of cruise ship visitors.

Room Tax

There is a mandatory 13% room tax added to published rates for accommodations in the Cayman Islands. This tax is collected when you pay for your room/condo and is passed on to the Cayman Islands Government. Most hotels and condos will also charge a gratuity of between 5% and 10%.

Smoking

Smoking in public places is prohibited by the Tobacco Law 2008 and Regulations 2010. Indoor bars and restaurants, office buildings, businesses and other enclosed areas are smoke-free inside as well as up to 10 feet from any entry, exit or other opening. For outdoor bars and restaurants, a no smoking area must be designated. A public place means any place, including a workplace or public conveyance to which members of the public have access, whether or not a fee is charged for entry. The law describes an “enclosed place” as a place which has a full or partial roof with at least 50 per cent of its sides covered with walls, windows, blinds or curtains. Anyone who smokes in a public place is liable on summary conviction to a fine of $2,000 for their first offence and up to $10,000 for the second offence.

Sunscreen

You are advised to bring sunscreen with you. The SPF will depend on your individual skin tone and desired level of tan. Please note that if unprotected your skin may burn, even on cloudy days. The maximum protected time that you will have in the sun with any level of SPF is two hours, because that’s how long the sunscreen ingredients hold up. SPF 30 protects against about 97 percent of UVB rays and anything higher than 30 increases that protection only marginally.

Taxis

Taxis are widely available throughout the island, including of course at the airport. The most popular type of vehicle used as taxis are the mini-bus type and which typically carry at least 8 passengers.

Television

For US visitors, most rental accommodations will have the TV channels that you are familiar with including ABC, NBC, CBS, FOX, CNN, HGTV, Disney, HBO, ESPN, etc.

Time Zone

The Cayman Islands are UTC -5 which is the same as Eastern Standard Time in the US. However, as we do not observe Daylight Saving Time, in the summer months we are one hour behind EST which effectively makes us the same as Central Standard Time during that period.

Vaccinations

The US Centers for Disease Control and Prevention (CDC) advises all travellers to the Cayman Islands to be up to date on all routine vaccinations. The local health authorities would also make the same recommendation as we are free of diseases such as measles and would like to keep it that way.

Additional Tips

If there is something that you'd like to know that we have not covered in this section, please fill in the form below and submit it to us. We will answer you directly, and may also post the information on this page.

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